Leonard's Pizza Stops Losing Orders to Missed Calls
The Challenge
Leonard's Pizza was slammed every Friday and Saturday night. Phones rang off the hook, staff couldn't keep up, and customers who hit voicemail just called the competitor down the street. The owner estimated they were losing 20–30 orders every weekend.
Our Solution
We set up an AI phone and web ordering assistant that takes orders, confirms pickup times, and answers menu questions — even during the dinner rush when every employee is heads-down. Live before the next Friday night.
The Result
Weekend order volume increased 28%. Missed calls dropped to near zero. The owner stopped losing sleep over staffing the phones and reinvested that energy into the kitchen.